Data We Collect and Why It Matters
We collect the information you provide when you register — your name, email address, mobile number, and account credentials. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference, amount, and wallet number involved, but we do not store
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your full wallet PIN or password at any point. We also collect device and session data automatically — your IP address, browser type, and pages visited — to keep your account secure and detect unusual login activity. Cookies and similar tracking tools help us remember your
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preferences and show you content relevant to your account activity. If you contact our support team, we retain that conversation to resolve follow-up issues. All data we hold is used only for account operation, payment processing, fraud prevention, and service improvement. We do not sell, rent,
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or trade your personal information to advertisers or unrelated third parties. Availability of our service and the data practices that apply to you depend on your local law and the eligible region from which you access the platform. Where local regulation requires specific data handling procedures,
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those requirements take precedence.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.